Refund & Return Policy
We want you to be satisfied with your purchase. If there’s an issue with your order, please contact us and we’ll do our best to make it right.
Returns
Returns may be accepted within a reasonable period of time from delivery, provided items are unused, in their original condition, and in original packaging. Some items may not be eligible for return (e.g., perishable goods, customized products, or items marked final sale).
Refunds
If your return is approved, refunds will be issued back to the original payment method (or an alternative method where applicable). Shipping fees, handling fees, and any applicable taxes may be non-refundable unless the return is due to our error.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order details and supporting photos (if available). We may offer a replacement, exchange, or refund depending on the situation.
How to Request a Return
Please reach out to our support team with your order number and a brief description of the issue. If a return is approved, we’ll provide instructions on where to send the item(s).
Exchanges
Where available, exchanges may be offered instead of refunds. Exchange eligibility depends on stock availability and item condition.
Note: This policy is intended as a general guideline and may be updated from time to time. If you have questions, please contact us before placing an order.